1.3.1 – Support Policy
Support — 1·3·1
131
Three Models · One Output · No Overthinking
Support
We’re here to help. Check the FAQ below — most questions are answered there. If not, reach out directly and we’ll get back to you fast.
Frequently Asked Questions
How do I get my API keys? +
You need keys from each AI provider. All three have free tiers to get started:
Claude: console.anthropic.com
GPT-4o: platform.openai.com
Gemini: aistudio.google.com
Once you have them, paste each one into the Settings tab and hit Save.
Are my API keys safe? +
Yes. Your keys are stored exclusively in your device’s local storage — never on our servers, never logged, never shared. BGP Studios cannot see your keys. You can clear them anytime from the Settings tab.
Why is my synthesis failing? +
The most common causes are: (1) an API key is missing or entered incorrectly — check the Settings tab and confirm each key shows KEY SET in green. (2) Your API account has run out of credits — log into each provider’s dashboard to check your balance. (3) A provider is experiencing an outage — try again in a few minutes.
How much does it cost to run? +
Each synthesis run costs roughly $0.01–0.10 depending on prompt length, billed directly to your API accounts. Claude and GPT-4o are slightly more expensive per token; Gemini Flash is significantly cheaper. All three providers offer free trial credits to new accounts.
Can I use 1·3·1 with only one or two API keys? +
Yes. 1·3·1 will run whichever models have keys set and skip the rest. If only one key is set, you’ll get that model’s output directly with no synthesis pass needed. You’ll see which models contributed in the “via” line below each output.
What are model weights and how do I set them? +
Model weights tell the synthesis layer how much influence each model’s response should have on the final output. Set them in the Projects tab when creating or editing a project. Weights should add up to 100%. For example: Claude 50%, GPT-4o 30%, Gemini 20% means the final output leans heavily on Claude’s perspective.
How do I reset the onboarding modal? +
Open your browser’s developer tools (F12), go to the Application tab, find Local Storage, and delete the key named 131_onboarding_seen. Refresh the page and the modal will reappear. On iOS, delete and reinstall the app.
Is there a limit to how many times I can run? +
No limits from 1·3·1 itself. Your only limits are the rate limits and quotas set by each AI provider on your account. Check each provider’s dashboard if you’re hitting errors on rapid repeated runs.
Contact Us
Still need help?
Email us and we’ll respond within 24 hours.
© 2026 BGP Studios · 1·3·1 · Privacy Policy

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