Intro – Privacy Policy
Privacy Policy (public page)
Intro Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, age, location, bio, interests, and profile prompts. We also collect messages you send through the app.
2. How We Use Your Information
We use your information to provide and improve the Intro dating service, including matching you with compatible users, enabling messaging, and personalizing your experience.
3. Data Sharing
We do not sell your personal information. Your profile information is visible to other users of the app. We may share data with service providers who help operate our platform.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted passwords and secure data transmission.
5. Your Rights
You can access, update, or delete your personal information at any time through the app settings. Deleting your account will permanently remove all your data from our servers.
6. Data Retention
We retain your data only for as long as your account is active. When you delete your account, all associated data is permanently removed.
7. Contact
Questions about this policy or your data can be sent to privacy@intro.bgpstudios.com.
Intro – Support Policy
Support Page
Intro Support
Need help with your account or have a question? We’re here.
Contact us: support@intro.bgpstudios.com
For privacy questions or to report abuse, email privacy@intro.bgpstudios.com instead.
We aim to respond to all support requests within 24 hours.
Common questions:
How do I delete my account?
Go to Settings → Danger Zone → Delete Account. This permanently removes your account and all associated data — matches, messages, and profile information. This cannot be undone.
How do I report or block someone?
Tap the ••• button on any profile card, then select Report User or Block User. Reports are reviewed by the Intro team within 24 hours. Blocked users are immediately removed from your feed, matches, and messages, and are not notified.
Is my information safe?
Yes. We use encrypted passwords and secure data transmission, and we never sell your personal information. See our full [Privacy Policy] for details.
Who can I contact?
General support: support@intro.bgpstudios.com
Privacy, data, or abuse reports: privacy@intro.bgpstudios.com
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